Whistleblowing Complaints

Modus Group aims to carry out its activities in a responsible, ethical, open, and transparent manner. It believes that adopting such an approach not only benefits the Group itself, but also all stakeholders involved. Consequently, the Group encourages and enables individuals, including employees (current and former), their family members, service providers, clients or other parties involved in (pre)contractual relationships, members of management bodies, and anyone working under the supervision of the Group or companies directly or indirectly controlled by the Group (referred to as Whistleblowers), to report any actual or potential violations of legislation, internal policies, procedures, or the Code of Business Ethics without fear of facing adverse consequences.

For more information about the procedure for providing, receiving, registering, evaluating and making decisions on violations disclosed in Whistleblowers’ reports can be found in:

WHISTLEBLOWER PROTECTION POLICY

Whistleblower’s report may be provided at the choice of the Whistleblower:

By anonymous online reporting channel (below);
By e-mail trustline@modus.group
Orally or in writing directly to the person responsible for handling of Whistleblowers’ reports (Head of ESG, ieva.punyte@modus.group, +37065689191)
Orally or in writing directly to the CEO of a respective company or the Chairman of the Board (aine@modus.group)

Details of the person reporting the breach

The person submitting the report can choose to remain anonymous and opt out of receiving updates on the report's status. In such instances, it is not mandatory to provide personal information about herself/himself.

Name and last name

Telephone no.

Contact e-mail

Relationship with the company for which the breach is reported (employee, supplier, client, investor, other – please specify)

Details about the breach

Kindly provide an accurate description of the breach, including details regarding the individuals involved (who), the nature of the incident (what), the location (where), the time of occurrence (when), and the methods employed (how). While the submission of evidence is not obligatory, it is essential to delineate between facts and assumptions or personal beliefs. Ensure that the account is as precise and detailed as possible to facilitate a thorough understanding of the breach.

Please describe the concern / incident that you are reporting

Please provide details where and when the incident took place / you have first noticed the incident

Details of the person or persons who committed the breach

Name and last name

Relationship with the company for which the breach is reported (employee, supplier, client, investor, other – please specify)

Please describe what might have been the person’s motives for committing the incident

Please describe if there are other people involved or could have been involved in the incident. If so, specify who they are

Details of the witness(-es) of the breach

Please provide the name and last name of the witness(-es)

Please provide the contact details of the witness(-es)

Final remarks

What documents could you provide to support the investigation of the infringement?

Have you already reported this? To whom and if you have received an answer, please indicate the essence of it.

What kind of investigation activities do you believe will be effective to verify or validate the actual concern or incident?

Do you have any other comments you would like to share about your concern / the incident?

I confirm that the information provided is correct and that I am familiar with the legal consequences of providing false information detailed in the Whistleblower protection policy of Modus Group. *

Please do not provide me with any information on the examination of this report.

I confirm that I am familiar with Modus Group privacy notice and information about the processing of personal data. *

Complaint successfully registered.